Some coffee shops waste so many cups that they may as well just throw away an entire case every few months as soon as they receive their shipment.Providing industry standard training for yourself and your staff will eliminate a majority of waste in your store.As a barista, I’ve completed 4-hour shifts earning over in tips.
These sources of waste can include everything from dairy to syrups, and unfortunately, it can cost thousands of dollars each month.
Here’s a typical, real-life example of how waste can add up in an average day.
While owning a drive-thru coffee shop can be profitable, there are some lesser-known secrets to creating a thriving coffee business.
Drive-thru coffee seems like an automatic cash machine—everyone loves fast, convenient coffee, right?
Food that requires utensils to eat is also going to prove problematic.
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Not only is it not environmentally friendly, but the moment you run out of forks—and you will—your customers will have to figure out how to eat their lunch in their car with their hands, and then they’ll be mad.There’s a difference between tracking inventory and controlling inventory.Keeping track of inventory involves counting your products at regular intervals (like at the end of the month) to see what you’ve gone through so you can calculate your costs and place new orders.Being moderately successful is okay if you want to run your business for the rest of your life, but if you want to retire, you’re going to need some power tips—especially if you’re aiming to match the legendary status of Dutch Bros. Whether you’re buying an existing franchise or building your shop from scratch, building a solid business plan and following these tips will launch you far ahead of the competition.For a more detailed look at the process of starting a coffee shop, check out the Bplans coffee shop and cafe business startup guide.I’ve worked in, supervised, and managed multiple drive-thru coffee shops over the course of fifteen years.During that time, I’ve seen success bigger than Dutch Bros, where customers were served in under a minute no matter how long the line was.If you take too long to serve them, they’re going to get mad.Some will leave the line if there’s nobody behind them, but for those who get sandwiched in the middle of a few cars, there’s nowhere to turn.Sometimes people will drive away, even when they’re the second person in line, if their perception is that things are taking too long.However, there is a way to keep people in line and it’s all about customer service.